Privacy policy

Semantica, as Owner, collects personal data for operation efficiency purposes and to offer customers the best experience possible with its services and software. Data collected includes the following:

• Name and contact data: Owner collects your first and last name, email address, postal address, phone number and other similar contact information.
• Credentials: The Owner collects passwords, password hints and similar security data used for authentication and account access.
• Payment data: The Owner collects data necessary to process your payment, such as credit card number and the security code associated with the payment method.

Customers has choice options on the data collected and can therefore decline to provide such personal data; anyhow, if data necessary for service provision is not provided, some features or services may not be used.

The Owner uses the data that collected for two reasons:

• provide the services offered
• send communications, including informational and promotional ones

include service functioning, service performance maintenance and improvement, as well as the development of new functionalities, research and customer support. Some examples include:

• Customer support: The Owner uses data to diagnose service problems and provide support services.
• Service Improvement: The Owner uses data to continually improve the services offered, including the provision of new features or capabilities.
  • Security, Safety and Dispute Resolution: The Owner uses data to protect the security and safety of its services and customers, to detect and prevent fraud, to confirm software licenses validity, to resolve disputes, and to enforce its contracts.

The Owner uses data collected to deliver and personalize its communications with customers. For example, the Owner may contact customers by email or other means to: inform them when a subscription is about to end, communicate that updates are available, demand for information relative to a service or repair request, invite a customer to take part in a survey or remind them to keep their account active.

The Owner shares customers’ personal data with customers’ consent or based on the necessity to complete a transaction or provide a service requested or authorized by the customer. For example, when a customer provides payment information to complete a purchase transaction, the Owner shares payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.

The Owner shares personal data with its affiliates and subsidiaries companies, vendors and agents that work on her behalf, for the purposes specified in this policy. For example, companies hired to provide customer service support or assist in protecting and securing systems and services may need access to personal data in order to provide these services. In such cases, these companies must abide by the Owner’s data privacy and security requirements and are not allowed to use personal data they receive from the Owner for any other purpose. The Owner may also disclose personal data as part of a corporate transaction such as a merger or asset sale.

The Owner will access, disclose and preserve personal data, including customers’ content, when in good faith believes that doing so is necessary to:

• comply with applicable law or respond to a valid legal process, including from law enforcement or other government agencies
• protect Owner customers, for example to prevent spam or attempts to fraud users of the services, or to help prevent the loss of life or serious injury of anyone
• operate and maintain the security of the Owner services, including actions to prevent or stop an attack on the Owner’s computer systems or networks
• protect the rights and property of Owner, such as enforcing the application of the terms that govern the use of the services

Some of the Owner services include links to third parties services whose privacy policies differs from the one enacted by the Owner. If you provide personal data to any of these service providers, your data is governed by the privacy policy of the specific service provider.

The Owner uses cookies and similar technologies to provide its services and simplify data collection processes. The text in a cookie often consists of a string of numbers and letters that uniquely identifies the customers’ computer, but may also can contain other information as well.

Owner

Semantica, Via Stiatico 2, 40016 San Giorgio di Piano (BO), Italy

Contacts on web site

With respect to the personal data you provide, you have the right, at any time, to obtain confirmation of the existence of the same data and to know its content and source, to verify its accuracy or to ask for its integration or update, or rectification (Article 7 of the Code).

Under the same article of the Code, the User has the right to request the cancellation, transformation into anonymous form or the blocking of the data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their treatment.

Any modification to this information on the processing of personal data will be published directly on the site and, if necessary, communicated by email. Users undertake to regularly check the site to see any updates or modifications to this notice.